Trusted by Newcastle Meals on Wheels
Home Care powered
by people & tech
Agile Care is an AI-enhanced platform built for in-home care organisations. By simplifying administration, we free your staff and volunteers to focus on what matters most – helping clients live independently and stay connected to their community.
30%
Fewer delivery runs needed
How It Works
From kitchen to doorstep, digitally transformed
Step 1
Prepare
Meal prep guided by dietary & allergy alerts — right in the ERP
Step 2
Pack & dispatch
Agile Care coaches you through all the steps required to pack and dispatch meals, ready to arrive at clients' doors.
Step 3
Deliver with care
Provide staff and volunteers with all of the information needed to deliver meals safely, with the human touch.
Platform Features
Everything in-home care providers need
Client management
Digital onboarding, dietary profiles, allergy flags, and health tracking — all in one place.
Smart meal planning
Flexible 1–10 week menu rotations with automatic allergen matching and dietary requirement checks.
Volunteer management
Track volunteers' key information and expiries on certifications and licenses.
Route optimisation
Geospatially optimised delivery runs — 30% fewer routes to deliver the same number of meals.
Government reporting
Automated DEX reporting for CHSP compliance. Real-time audit trails meet the New Aged Care Act.
Billing & invoicing
Invoicing flows automatically from meal plans. Fewer errors, less manual reconciliation.`
Real Results from the Pilot
Measurable impact at Newcastle Meals on Wheels
30%
Fewer delivery runs needed
25%
Faster meal packing & prep
2×
Faster new client onboarding
Trusted by Newcastle Meals on Wheels
Newcastle Meals on Wheels
Newcastle MoW — one of NSW's largest community meal providers, with 40 staff and 450 volunteers — partnered with Agile Digital to digitally transform their operations using the Agile Care ERP platform, replacing manual paper-based processes end-to-end.
Pilot results
- 1,208 meals delivered (+8% growth)
- 432 total clients served (+7% growth)
- 100% Australian-hosted SaaS — data sovereign
Agile Care has fundamentally changed how we operate. Our volunteers spend less time on paperwork and more time with the people who need them.
— Newcastle Meals on Wheels CEO
